Contacts & Resources

Contacts

For Questions About

VillageMD Partner

Phone and Hours of Operation

Website

General Questions

VillageMD Benefits Team

NA

Email benefits@villagemd.com

Benefits Enrollment

ADP Workforce Now

NA

workforcenow.adp.com

Medical

Cigna One Guide Concierge Service

1–800-244-6224

24/7

my.cigna.com

MDLIVE

Cigna

1-888-726-3171

24/7

my.cigna.com

Cigna Wellness Programs

Heathy Rewards

Healthy Pregnancy, Healthy Babies

Cigna

1-877-622-4327

24/7

my.cigna.com

Prescription Drugs

Express Scripts

1-877-620-6729

24/7

express-scripts.com

Employee Assistance Program (EAP)

Cigna

1-877-622-4327

24/7

my.cigna.com

Talkspace

Cigna

1-877.622.4327

24/7

talkspace.com/EAPCigna

Dental

Cigna

1-800-244-6224

24/7

my.cigna.com

Vision

Vision Service Plan (VSP)

1-800-877-7195

24/7

villagemd.vspforme.com

Health Savings Account (HSA)

Health Care Flexible Spending Account (FSA)

Limited Purpose FSA

Dependent Care FSA

Commuter Benefits

Asure Software

1-888-862-6272

Monday–Friday

7 a.m.–5 p.m. CT

asuresoftware.wealthcareportal.com

Short-Term and Long-Term Disability

Matrix Absence Management

1-877-202-0055

24/7

matrixabsence.com

Life Insurance and Accidental Death & Dismemberment (AD&D)

Reliance Standard

1-800-351-7500

Monday-Friday

8 a.m.-7 p.m. ET

reliancestandard.com

Bereavement and Grief Support

ACI Specialty Benefits through Reliance Standard

1-855-775-4357

24/7

rsli.acieap.com

Company code: RSLI859

401(k) Retirement Savings Plan

ADP Retirement Services

1-800-695-7526

Monday–Friday

9 a.m.–10 p.m. CT

mykplan.adp.com

Legal and Financial Services

ACI Specialty Benefits through Reliance Standard

1-855-775-4357

24/7

acispecialtybenefits.com/legal-financial/

Emergency Travel Assistance

On Call International through Reliance Standard

US toll-free:

1-800-456-3893

Worldwide, collect:

1-603-328-1966

24/7

reliancestandard.com/oncall

Identity Protection

InfoArmor

through Reliance Standard

1-855-246-7347

24/7

reliancestandard.com/infoarmor

COBRA

Discover Benefits | Wex Inc.

1-866-451-3399

Monday-Friday

6 a.m-9 p.m. CT

cobra.discoverybenefits.com