Contacts & Resources

Virtual Care

Both of our medical plans cover virtual visits, enabling you to get care virtually anywhere.

Virtual care is a convenient and cost-effective option for times when you or a family member needs non-emergency care but can’t — or prefers not to — go to a health care facility. If you are enrolled in VillageMD’s medical plans, you can access virtual health care.

Through Village Medical Virtual Visits you can connect with a physician or other provider who can assess your symptoms over web video or phone, write a prescription if appropriate, and guide you on any follow-up care.

Providers can assist on a wide range of everyday health concerns — from sore throats and back aches to follow-ups on chronic conditions.

If you need non-emergency care when your VillageMD provider is not available, MDLIVE is another virtual care option and is available 24/7/365.